Confidentiality Terms and Conditions

Each therapist is obliged to comply with the Data Protection Act 1998, and to comply with its recommendations for storing sensitive data, ensuring that safeguards are in place to keep this data secure, private and confidential. Total confidentiality will be maintained, subject only to the following exceptions:

• Disclosures where the therapist believes serious harm may befall a child.
• Disclosures that would leave the therapist liable to civil or criminal court procedure if not disclosed (eg. threats of terrorism).

Action would only be taken with your prior knowledge and only to people who absolutely needed to know (e.g. Police).

Copies of your therapy session transcripts are kept on a secure, password protected remote server, never on your therapist's personal computer. If you have concerns about keeping your own copies of the transcripts confidential, please ask us for advice about this.

Therapists will be subject to the 'CCC' complaints procedure.